Privacy Policy

Last updated: 13 August 2026

Kescar International (“we”, “us”, “our” or “Kescar International”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, create an account, place an order, contact us, or otherwise interact with our services.

Our website is operated using WordPress and WooCommerce and is currently intended for customers aged 18 and over who are resident in the United Kingdom.

Please read this Privacy Policy carefully so that you understand how we handle your personal information.

1. Who We Are

The organisation responsible for your personal information is:

Kescar International

Website: https://kescarinternationa.com/

Email: support@kescarinternationa.com

Telephone: (+44) 7495 4798 83

Business address: To be added when available.

For data protection questions, requests or concerns, you can contact us using the email address or telephone number above.

2. Information We Collect

We may collect different types of personal information depending on how you use our website and services.

Information you provide to us

When you create an account, place an order, contact us or interact with our website, we may collect:

Your name
Email address
Telephone number
Delivery and shipping address
Billing or transaction information
Payment information required to process your order
Order history
Account information, including your login details
Information you provide when contacting our customer support team
Information you submit through our contact form
Information you provide through WhatsApp or our social media channels

Payment information

Payments made through our website may be processed by third-party payment providers, including Stripe and PayPal.

We do not intend to store your full payment card details on our own website. Payment information is handled by the relevant payment provider according to its own privacy and security practices.

If you choose to pay by bank transfer, we may receive information necessary to identify and reconcile your payment with your order.

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically.

Depending on your cookie and privacy settings, this may include:

IP address
Browser type and version
Device type
Operating system
Pages you visit
How you interact with our website
Approximate location information
Referring website or source
Website usage and performance information

Some of this information may be collected through cookies, analytics tools and advertising technologies.

4. How We Use Your Information

We use your personal information only where we have a valid reason to do so.

We may use your information to:

Create and manage your customer account
Process and fulfil your orders
Process payments
Arrange delivery of your purchases
Send order confirmations and updates
Communicate with you about your purchases
Provide customer support
Respond to enquiries and contact-form submissions
Manage returns, refunds and other customer service requests
Maintain and improve our website
Understand how customers use our website
Measure the effectiveness of our marketing
Send promotional emails where you have agreed to receive them or where otherwise permitted by applicable law
Personalise and improve your experience on our website
Detect and prevent fraud, abuse and security issues
Keep appropriate business and financial records
Comply with our legal and regulatory obligations
Establish, exercise or defend legal claims where necessary

5. Our Lawful Bases for Using Your Information

UK data protection law requires us to have a lawful basis for processing personal information.

Depending on what we are doing with your information, we may rely on one or more of the following lawful bases:

Contract

We may process your information when it is necessary to enter into or perform a contract with you.

For example, we need your name, contact details, delivery address and order information to process and deliver your purchase.

Legal obligation

We may process your information where necessary to comply with a legal or regulatory obligation.

For example, we may need to retain certain transaction and financial information to meet accounting, tax or other legal requirements.

Legitimate interests

We may process your information where it is necessary for our legitimate business interests and those interests are not overridden by your privacy rights.

This may include:

Operating and improving our website
Providing customer support
Maintaining website security
Preventing fraud
Managing our business
Understanding and improving our services
Protecting our legal rights

Where we rely on legitimate interests, we consider the impact of the processing on your privacy and your reasonable expectations.

Consent

We may rely on your consent for activities where consent is required or is the appropriate lawful basis.

This may include certain marketing communications and the use of non-essential cookies or similar technologies.

Where we rely on consent, you can withdraw your consent at any time.

6. Marketing Communications

If you choose to subscribe to our marketing communications, we may use your email address to send you information about:

New products
Special offers
Promotions
Discounts
Product updates
Other information about Kescar International that we believe may be relevant to you

You can unsubscribe from marketing communications at any time by using the unsubscribe option provided in our marketing emails or by contacting us at:

support@kescarinternationa.com

Withdrawing your consent will not affect processing that we carried out before you withdrew your consent.

7. Cookies and Similar Technologies

Our website uses cookies and similar technologies.

Cookies are small files stored on your device that help websites remember information about your visit and provide certain functions.

We may use cookies for purposes such as:

Keeping our website functioning correctly
Remembering items in your shopping basket
Keeping your account and checkout secure
Remembering your preferences
Understanding how visitors use our website
Measuring website performance
Improving our website
Measuring and improving advertising campaigns

Some cookies are necessary for the operation of the website, while others are optional.

Where required by applicable law, we will ask for your consent before using non-essential cookies and similar technologies.

You can manage your cookie preferences through the cookie consent tool provided on our website.

8. Google Analytics

We use Google Analytics to help us understand how visitors use our website.

Google Analytics may collect information about website visits, interactions, devices and other usage information.

We use this information to understand website performance, improve the customer experience and make better decisions about our products and services.

Where required, we will obtain your consent before placing or using non-essential analytics cookies.

Google may process information in accordance with its own privacy policies and terms.

9. Meta/Facebook Pixel

We use the Meta Pixel to help us understand how visitors interact with our website and to measure the effectiveness of our advertising.

Depending on your cookie and privacy choices, the Meta Pixel may collect information about your interactions with our website and may help us measure advertising campaigns or show relevant advertising.

Where required by applicable law, we will obtain your consent before using the Meta Pixel or other non-essential advertising technologies.

Meta may process information in accordance with its own privacy policies and terms.

10. Who We Share Your Information With

We may share personal information with trusted third parties where this is necessary to operate our business, provide our services or comply with the law.

These may include:

Payment providers

We use payment providers such as:

Stripe
PayPal

They process payment-related information so that we can receive and manage payments for your orders.

Website and technology providers

Our website is operated using WordPress and WooCommerce. We may share or allow access to information with technology providers where necessary to operate, maintain, secure or support our website.

Delivery providers

We may provide your name, delivery address, telephone number and other necessary information to delivery or fulfilment providers so that your order can be delivered to you.

The specific delivery provider may depend on the delivery service used for your order.

Marketing and analytics providers

Where applicable, we may share or allow access to information through services such as:

Google Analytics
Meta/Facebook advertising technologies

These services help us understand website usage and measure our marketing.

Professional advisers and authorities

We may disclose personal information to professional advisers, regulators, law enforcement agencies, courts, government authorities or other parties where this is necessary to comply with the law or protect our legal rights.

We do not sell your personal information to third parties.

11. International Transfers of Personal Information

Some of the service providers we use may process personal information outside the United Kingdom.

Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection law and that appropriate safeguards are in place where required.

This may include relying on an adequacy decision or appropriate contractual or other legally recognised safeguards.

12. How We Protect Your Information

We take reasonable technical and organisational measures to protect your personal information against:

Unauthorised access
Accidental loss
Destruction
Misuse
Alteration
Unauthorised disclosure

Access to personal information is limited to people and service providers who need it for legitimate business purposes.

However, no website or method of transmitting information over the internet can be guaranteed to be completely secure.

If we become aware of a personal data breach that requires notification under applicable law, we will take the appropriate steps required by law.

13. How Long We Keep Your Information

We keep personal information only for as long as we reasonably need it for the purposes described in this Privacy Policy.

The length of time we keep information depends on the type of information and why we collected it.

For example:

Customer account information may be kept while your account remains active and for an appropriate period afterwards.
Order and transaction information may be retained for as long as necessary to fulfil our legal, accounting, tax and business requirements.
Customer service communications may be retained for as long as reasonably necessary to deal with your enquiry and maintain appropriate records.
Marketing information may be retained until you unsubscribe or withdraw your consent, subject to any other lawful reason we may have to retain it.
Cookie and analytics information may be retained according to the settings and retention periods of the relevant services.

We periodically review the personal information we hold and delete or anonymise information when we no longer have a legitimate reason to keep it.

14. Your Data Protection Rights

Depending on the circumstances, you may have rights under UK data protection law.

These may include the right to:

Access your information

You can ask us for a copy of the personal information we hold about you.

Correct your information

You can ask us to correct information that is inaccurate or incomplete.

Request deletion

You may ask us to delete your personal information where there is no good reason for us to continue processing it.

This right is not absolute and certain information may need to be retained where we have a legal or legitimate reason to do so.

Restrict processing

You may ask us to restrict how we use your personal information in certain circumstances.

Object to processing

You may have the right to object to certain types of processing, including processing based on legitimate interests and direct marketing.

Data portability

In certain circumstances, you may ask us to provide personal information you have provided to us in a structured, commonly used and machine-readable format.

Withdraw consent

Where we rely on your consent, you can withdraw it at any time.

Withdrawing consent does not affect the lawfulness of processing carried out before you withdrew your consent.

15. How to Exercise Your Rights

If you would like to exercise any of your data protection rights, please contact us:

Email: support@kescarinternationa.com

Telephone: (+44) 7495 4798 83

Please provide enough information to help us identify you and understand your request.

We may need to verify your identity before completing certain requests. This is to help protect your personal information and prevent someone else from accessing it.

We will handle your request in accordance with applicable data protection law.

16. Your Right to Complain

If you have a concern about how we have handled your personal information, we encourage you to contact us first so that we can try to resolve the issue.

You also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office (ICO).

You can find information about making a complaint on the ICO’s website:

https://ico.org.uk/make-a-complaint/

17. Customer Accounts

Customers can create an account on our website to manage their orders and access account-related features.

When you create an account, we may collect information such as your name, email address, telephone number, delivery information, account details and order history.

You are responsible for keeping your account login information confidential and should notify us if you believe your account has been accessed without your permission.

You can contact us if you need help with your account.

18. Contact Forms, WhatsApp and Social Media

You can contact Kescar International through our website contact form, email, WhatsApp and social media channels.

If you contact us through any of these channels, we may collect and retain the information you provide so that we can respond to your enquiry, provide customer support or otherwise deal with your request.

Please remember that information sent through third-party platforms such as WhatsApp or social media may also be subject to the privacy policies and terms of those platforms.

We recommend that you do not send sensitive personal information through social media or messaging platforms unless it is necessary.

19. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms, payment services or other websites.

If you follow a link to another website, that website will have its own privacy policy and terms.

We are not responsible for the privacy practices, security or content of third-party websites.

We recommend that you review the privacy policy of any third-party website before providing personal information.

20. Children’s Privacy

Our website and products are intended for customers aged 18 and over.

We do not knowingly collect personal information from individuals under the age of 18 for the purpose of allowing them to purchase products through our website.

If you believe that someone under 18 has provided us with personal information, please contact us at:

support@kescarinternationa.com

We will take appropriate steps to investigate and, where appropriate, delete the information.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology or applicable legal requirements.

When we make changes, we will update the “Last updated” date at the top of this Privacy Policy.

We recommend checking this page occasionally so that you remain aware of how we protect your information.

22. Contact Us

If you have any questions about this Privacy Policy, how we use your information, or your data protection rights, please contact us.

Kescar International

Email: support@kescarinternationa.com

Telephone: (+44) 7495 4798 83

Website: https://kescarinternationa.com/

Business address: To be added when available.

We will do our best to respond to your privacy questions and requests as promptly as reasonably possible.

Kescar International
Last updated: 13 August 2026